Datenschutzerklärung

Last updated: May 14, 2026

ROSELVE operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a personalized shopping experience (the “Services”). ROSELVE is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, or share your personal data when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy takes precedence with respect to the collection, processing, and sharing of your personal data.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you confirm that you have read this Privacy Policy and agree to the collection, use, and disclosure of your information as described here.

What personal data do we collect or process?

When we use the term “personal data,” we refer to information that identifies you or can reasonably be linked to you. Personal data does not include anonymous or de-identified information. Depending on how you interact with the Services, where you live, and as permitted or required by law, we may collect or process the following categories of personal data:

Contact details including name, billing address, shipping address, phone number, and email address.
Financial information including credit/debit card numbers, payment details, transaction information, and payment confirmation.
Account information including username, password, security questions, preferences, and settings.
Transaction information including items you view, add to cart, purchase, return, exchange, or cancel.
Communications with us including messages sent to customer support.
Device information including IP address, browser type, device identifiers, and network connection details.
Usage information including how you interact with the Services.

Sources of personal data

We collect personal data from:

  • Directly from you when you use the Services or contact us

  • Automatically through cookies and similar technologies

  • From service providers acting on our behalf

  • From partners and third-party providers

How we use your personal data

We may use your personal data for the following purposes:

Providing and improving the Services, processing orders, payments, shipping, returns, and customer support.
Marketing and advertising, including personalized ads and email marketing.
Security and fraud prevention, including account protection and detecting suspicious activity.
Communication, including responding to inquiries and providing updates.
Legal compliance, including responding to legal requests and enforcing policies.

How we share personal data

We may share your personal data with:

  • Shopify and third-party service providers (payment processors, logistics, analytics, customer support)

  • Marketing and advertising partners

  • Affiliates and business partners

  • Legal authorities when required by law

  • In case of business transactions such as mergers or restructuring

Relationship with Shopify

Our store is hosted by Shopify, which processes personal data to provide and improve the Services. Data may be transferred to other countries. Shopify may also use data to provide advanced services and personalized advertising. Shopify is responsible for processing your data in these cases. More information is available at https://privacy.shopify.com/en.

Third-party websites

Our Services may contain links to third-party websites. We are not responsible for their privacy practices.

Children’s data

Our Services are not intended for children, and we do not knowingly collect personal data from minors.

Security and retention

We take reasonable measures to protect your data, but no system is completely secure. We retain data as long as necessary for business, legal, and operational purposes.

Your rights

Depending on your location, you may have rights to access, delete, correct, or transfer your data, and to withdraw consent or object to processing.

Complaints

You may contact us regarding any concerns or file a complaint with a data protection authority if applicable.

International transfers

Your data may be processed outside your country, including outside the EU/EEA, using appropriate safeguards.

Changes to this Privacy Policy

We may update this policy from time to time. The latest version will always be posted on this page.

Contact

If you have any questions, please contact us at: info@roselve.com

ROSELVE
Switzerland